Effective Aug. 23, National Public Radio (NPR) is removing the “Comment” function from stories on its website.
NPR cited the cost of outside-platform Disqus, weighed against the concentration of commenting among a “very, very small slice of its overall audience.”
In her recent column, NPR Ombudsman Elizabeth Jensen addresses relevant issues about how this will affect reader engagement.
Having been “trolled” via a third-party platform that permitted anonymous commenting, I am concerned by the decline in civility to which online comment threads can degenerate.
I won’t miss commenting on the website.
But will relying on social media be enough to “pick up the slack” when only a portion of NPR stories are posted to its Facebook page? And what about users who don’t want a social presence?
I hope this and any further modifications to NPR feedback avenues are always done with an aim for promoting reader engagement.
Subject Classifications (Partial list, via Dewey Decimal System)
- 006.754-Social Media
- 020-Library and Information Science
- 020.92-Cynthia M. Parkhill (Biographical)
- 023.3-Library Workers
- 025.04-Internet Access
- 027.473-Public Libraries
- 027.663-Libraries and people with disabilities
- 027.8-School Libraries
- 028.52-Children's Literature
- 028.535-Young Adult Literature
- 028.7-Information Literacy
- 158.2-Social Intelligence
- 323.30-People with disabilities--Civil rights
- 658.812-Customer Service
- 659.2-Public Relations
- 686.22-Graphic Design
- 809-Literature--Critical Appraisal