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I am concerned about personality screenings that gauge the applicant’s response to statements like:
- “It’s fun to go out to events with big crowds.”
- “You are unsure of what to say when you meet someone.”
- “You do not like small talk.” and
- “You are unsure of yourself with new people.”
But there is no correlation between being uncomfortable with small talk in an unstructured social setting and being able to work from a professional script and say, “Hello, how may I help you?”
These questions do absolutely nothing to determine work attitudes and competencies. They simply skew job applicant pre-screenings in favor of candidates who can select the “preferred” answers.
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