Saturday, November 3, 2012

Reference service in library and newsroom

This library volunteer fielded a reference question while shelving today at Lake County Library’s Middletown branch. A visitor sought books about electricity for a child’s report. I did a subject search in the catalog to get a non-fiction shelving number to help her in her search.

The interesting thing is, many of the calls I field at the Lake County Record-Bee really fall into the category of reference. People need to have something looked up so they call the newsroom. It’s an interesting parallel between journalism and librarianship.

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